The Honda Vezel has grown into one of Kenya’s most sought-after compact SUVs, praised for its fuel efficiency, sleek design, and hybrid technology. It’s a popular choice for urban drivers in Nairobi, rideshare operators, and families looking for a balance between performance and practicality.
However, not all that glitters is gold. Beneath its stylish exterior, the Honda Vezel—particularly the hybrid models—has several recurring issues that every potential buyer or current owner should understand. At DOHC-Auto Kenya, we’ve encountered many of these problems first-hand and compiled this honest guide to help you drive smarter and avoid surprises.
1. Dual Clutch Transmission (DCT) Overheating
One of the most frequently reported problems in Honda Vezel hybrids is with the dual clutch transmission. Drivers experience jerky gear shifts, hesitation in acceleration, and in some cases, the vehicle rolling backward on inclines. These issues are especially common in stop-and-go traffic or hilly terrains like those found in parts of Kiambu and Kericho.
In sport mode or during extended city driving, the transmission is prone to overheating, sometimes leading to fluid vaporization. Without timely intervention, this can cause long-term damage to the gearbox—a costly fix, especially with limited DCT parts in Kenya.
2. Sluggish Acceleration and Jerking
Owners across Kenya have reported slow throttle response and jerky starts, particularly when pulling away from traffic lights or during overtaking. These symptoms are often linked to the hybrid’s DCT, but can also be tied to throttle sensor or software-related issues.
In Nairobi’s traffic or when climbing steep roads, sluggish acceleration can be both frustrating and risky.
3. Fuel Economy Concerns
While marketed as a fuel-efficient hybrid, some Vezel drivers are disappointed with their real-world mileage. This is especially true for high-mileage units imported from Japan, which may no longer perform at factory-level efficiency. Kenya’s traffic congestion, terrain variation, and climate can all contribute to reduced fuel economy.
Hybrid batteries in older models also tend to degrade over time, affecting mileage further.
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4. Battery Life and Replacement Costs
Although Vezel hybrid batteries are engineered to last for years, Kenya’s hot climate, inconsistent charging habits, and poor road conditions can shorten their lifespan. Replacement costs are significant, often ranging from Ksh 100,000 to Ksh 180,000 depending on model and availability.
Because the Vezel is not officially supported by Honda Kenya, aftermarket hybrid battery replacements are your only option—raising concerns about quality and warranty.
5. Gearbox and Transmission Sound Issues
A common complaint, especially among 2014–2016 Honda Vezel hybrid owners, is a “rearing” or whining sound during low-speed gear changes. Often this is accompanied by vibration or delayed shifting. These noises are early indicators of a gearbox under strain—something mechanics in Kenya have linked to prolonged use in traffic without proper transmission fluid maintenance.
6. Spare Parts and Maintenance Challenges
Since most Honda Vezels on Kenyan roads are imports, finding genuine parts—especially for DCT systems, hybrid modules, or interior electronics—is not always straightforward. Many owners face delays and inflated costs when sourcing specific parts like actuators, hybrid batteries, or sensors.
This scarcity often leads owners to rely on second-hand parts, which come with no guarantee and may wear out quickly.
7. Electrical and In-Car System Malfunctions
Some Vezel drivers report glitches in the infotainment system, dashboard warnings, or sensor failures—especially in imported units with extensive previous use. The Honda Sensing suite (lane assist, collision mitigation) has also shown inconsistencies, occasionally triggering false alerts or failing to respond altogether.
With Kenya’s climate and road dust, these electronics tend to degrade faster without regular cleaning and diagnostics.
8. Recall History and Dealer Support
The Honda Vezel has undergone several recalls in Japan, particularly involving the transmission control unit and hybrid system. Unfortunately, most Parallel Importers (PIs) in Kenya don’t honor these recalls, leaving buyers unprotected. Without official Honda dealership backing, Kenyan owners rely heavily on local garages with varying levels of expertise.
Should You Still Buy a Honda Vezel in Kenya?
Absolutely—but with caution. The Vezel can be a dependable, efficient vehicle when maintained properly and purchased wisely. Here are our top recommendations for Kenyan buyers:
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Always inspect the DCT system and hybrid battery health before purchase.
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Buy from reputable importers who offer post-sale support or warranties.
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Avoid high-mileage units or models with unclear service histories.
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Plan for potential costs related to transmission, battery, or sensors.
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Work with a mechanic experienced in hybrid vehicles, particularly the Vezel.
At DOHC-Auto Kenya, we offer expert pre-purchase inspections and connect you with reliable suppliers for Vezel-specific parts and service.
Drive confidently. Drive informed.
Contact DOHC-Auto Kenya Today
Phone: +254 708 817 551
Website: www.dohc-auto.co.ke
Email: info@dohc-auto.co.ke